Please note that we cannot replace or refund lost or stolen orders or orders damaged during shipping without the purchase of the Route insurance. Shipping is $10 flat rate for ALL combined shows of the week OR if you would like an Open Box, boxes MUST be paid every week with shipping completed at the end of the month. Use code: OPENBOX
If you should find yourself with a lost, stolen or damaged package, please file a claim with Route.  https://claims.route.com/  
For more information please go to:  https://beyondthemood.com/policies/shipping-policy