Beyond the Mood Boutique has found it necessary to provide Route Shipping Protection as a shipping insurance option for our customers. 
 
100% of the insurance premiums go to Route. The insurance is automatically applied at checkout for a small fee, but you have the option to remove it. Please note that we cannot replace or refund lost or stolen orders or orders damaged during shipping without the purchase of the Route insurance. Thank you for your understanding. Our first priority is to provide you with the best service that we can offer.
 
If you should find yourself with a lost, stolen or damaged package, please file a claim with Route.  https://claims.route.com/  

For more information please go to:  https://beyondthemood.com/policies/shipping-policy